About ITSM
Any organisation needs IT Service Management if it has hardware and software assets. And nowadays everyone has them.
ITSM helps to reduce costs, mitigate risks and increase benefits from IT projects realization.
ITSM sets realistic expectation for service, clarifies the interaction between business and IT team and makes them more transparent and efficient, improves business satisfaction and mitigates the risks. In general, we can say that ITSM helps business make more money by enabling continually more productive, effective, and cost-effective service organization according to your needs.
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